FAQ

I SHIP WORLDWIDE!
 

All orders are printed to order and shipped from my studio in Czech Republic, Europe. 
I ship worldwide and the shipping costs are the same worldwide. 
Normally, regular shipping service is used (means that your national postal service will be delivering the package).
 

PROCESSING TIME

 

Usually, orders are dispatched within 1-5 days. If you need it ASAP, please let me know.

 

DELIVERY TIMES

 

  • Europe - 5 days up to several weeks depending on the local postal service
  • USA - Usually around 2 weeks
  • Canada - 2-3 weeks
  • AUSTRALIA and NEW ZEALAND - 2-4 weeks
  • JAPAN and SOUTH KOREA - 2-3 weeks

     

EXPRESS DELIVERY 
 

There is an express 2-5 days delivery option available for urgent orders. The cost is around $45 depending on the location. Contact us for the exact calculation.


 

REFUNDS AND RETURNS
 

Due to the print to order nature of our art shop, returns are accepted in very urgent and serious cases.

Art has to be sent back to me undamaged. 

In case of damage, very long delivery time or lost package caused by the postal service, we will ALWAYS provide you with a FREE replacement piece, just let us know.

 

 

PRIVACY
 

Your personal contact information will be treated with confidentiality, and will not be shared with any third parties.